Refund/Exchanges


PAYMENT

Byrd + Arc accepts the following payment methods:

  • Afterpay
  • Visa
  • Mastercard
  • PayPal.

All prices are quoted in Australian Dollars and include GST.

Refunds/Exchanges

Unfortunately we are unable to accept exchanges or refunds for change of mind or incorrect purchases.

Clothing exchanges:

If you do happen to choose the incorrect size, please contact us on info@byrdandarc.com - if we have your preferred size in stock we can swap it, you will need to post the original, at your own cost - in original, unworn condition with all tags on, please make sure you include a prepaid Australia postage satchel, that is self addressed so we are able to post the new size back to you.

We have a strict policy of checking every item before it is posted out to you, however if something does arrive to you in a faulty condition, please contact us within 14 days of purchase on sales@byrdandarc.com and We will of course refund or replace any faulty items, in accordance with Australian Consumer Law.

Please note, all sale item purchases are final and we are not able to offer refunds or exchanges (we are not able to offer incorrect sizing exchanges).

We cannot add further discounts to sale items.

There are no returns or exchanges available on swimwear or hats. 

 

If you have any questions regarding this policy, please don't hesitate to contact us: info@byrdandarc.com